Technical service

Selling the kilo is the easy part.
Standing behind it is the craft.

Complete documentation, samples to validate and the technical judgment to choose well. This is what sits behind every item in the catalog.

Batch documentation

Every shipment can come with a technical data sheet, safety data sheet (SDS) and certificate of analysis for the batch. It's the foundation of your quality control and your traceability — always ask for them, no need to feel awkward.

Samples and retained samples

Before scaling up a purchase, validate the material in your lab. We coordinate samples from the available batch so you can check performance, color, odor and compatibility in your real formula.

Formulation support

Not sure whether you need an O/W or W/O emulsifier? Looking for a replacement for a discontinued item? We'll guide you toward the right specialty for your application and process.

Regulatory guidance

We guide you on the documentation typically required by INVIMA (cosmetics and food) and ICA (agriculture and veterinary) for your filings. Regulatory responsibility for the finished product lies with the registration holder, but we won't leave you alone with the paperwork.

Honest presentations and packaging

The same raw material can arrive as flakes, beads or powder depending on the manufacturer and batch; packaging varies between sacks, boxes, jerrycans, drums and IBCs. We publish reference presentations and confirm the actual batch's before we invoice.

Nationwide logistics

Shipments to the country's main cities with partner carriers and proper handling according to each product's classification. We coordinate partial or scheduled deliveries to fit your production plan.

Documentation

The three documents you should always ask for

It doesn't matter who you buy from: these documents are your backing for quality and traceability. With us they come up in the conversation, not in the fine print.

01

Technical data sheet (TDS)

Describes what the product is and its typical specifications: appearance, physicochemical parameters, storage conditions. It's your reference for knowing whether it fits your process.

02

Safety data sheet (SDS)

Hazard, handling, PPE and transport information under the Globally Harmonized System (GHS). Required for your risk matrix and for shipping the product.

03

Certificate of analysis (CoA)

The results of the specific batch you receive, against the specification. It's the document that confirms what arrived at your warehouse is what you bought.

Need the documents for a specific item? Ask for them on WhatsApp — free and with no commitment.

Frequently asked questions

What every buyer asks

Why does the presentation say «depending on the manufacturer and batch»?

Because that's the reality of the market: a raw material like stearic acid can come as flakes, beads or powder depending on who makes it and on each batch. We'd rather tell you upfront and confirm the exact physical form of the available batch before you buy, instead of promising something the supply chain can change.

What are the minimum order quantities?

They depend on the product: some items sell from a 1 kg presentation and others by the full sack or drum. Message us on WhatsApp with the quantity you need and we'll confirm availability and minimums.

What documents come with the purchase?

Technical data sheet, safety data sheet (SDS) and certificate of analysis of the shipped batch, depending on the product. If your quality system requires additional documents, tell us in the quote request so we can validate them with the manufacturer.

How do I pay?

The sales channel is WhatsApp: that's where you confirm your order and receive the PSE payment link to pay by debit from your bank. We can also arrange other methods with your advisor. Only pay links sent from our official number.

Do you deliver outside Bogotá?

Yes. We ship nationwide through partner carriers. Delivery times depend on the city and the type of product; your advisor confirms the estimate along with the quote.

What if the raw material I need isn't in the catalog?

The published catalog is a selection of the fastest-moving items. If you need another raw material, another grade or another packaging, message us: we'll source it through our network of manufacturers and represented brands.

Let's talk about your project

A technical question before you buy?

Message us: we'd rather solve it today than have you return a drum next week.

PSE